Workers’ compensation matters arising from workplace injuries in Queensland may be managed through WorkCover Queensland or self-insured employers, depending on the employment arrangements involved.
The following information provides a general overview of workplace injury and workers’ compensation processes in Queensland.
Reporting a Workplace Injury
Following a workplace injury, workers should generally report the incident to their employer or supervisor as soon as practicable.
It may also assist to keep records relating to the incident, including photographs, witness details, and any incident reports.
Medical Treatment Following a Workplace Injury
People injured at work should seek appropriate medical assessment and treatment following a workplace injury.
It is important to provide accurate information to treating medical practitioners regarding how the injury occurred and any symptoms experienced following the incident.
Lodging a WorkCover Claim
WorkCover Queensland manages many workers’ compensation claims relating to workplace injuries in Queensland.
However, some employers operate as self-insurers and may manage workplace injury matters separately from WorkCover Queensland.
Different procedures and requirements may apply depending on the nature of the workplace injury and the employment arrangements involved.
Medical Certificates and Documentation
Medical certificates, treatment records, and other documentation may become relevant in relation to a WorkCover claim or workplace injury matter.
Obtaining Legal Advice
People involved in workplace injury matters may wish to obtain legal advice regarding their circumstances and any rights or obligations that may arise following a workplace injury.
Learn more about workplace injury matters
WorkCover Queensland is involved in administering workers’ compensation matters relating to workplace injuries in Queensland.
Workplace injuries should generally be reported to an employer or supervisor as soon as practicable following the incident.
It may assist to keep medical records, incident reports, photographs, witness details, and documents relating to treatment or time away from work.
Medical assessment may assist with diagnosis and treatment following a workplace injury, including where symptoms develop over time.
The information on this page is general in nature and does not constitute legal advice.
